The Royal Commission into Aged Care Quality and Safety, announced by the Government in September, will no doubt shine an uncomfortable light on aged care providers. We see this announcement and the subsequent inquiry as an opportunity to help the industry move forward toward a future offering more choice, better quality care and (hopefully) lower price points for end users. Above all, the inquiry is essential to win back community trust in the sector and to encourage the development of newer and more innovative ways of delivering high quality care.
The retirement industry has had its fair share of controversy and bad publicity in recent times, leading to the reform efforts currently being undertaken by the NSW government and most recently leading to the release of the Greiner Report.
While the Report focuses its recommendations on the retirement village sector specifically the broader health and aged care industry is also undergoing a transformation on the back of technology and increased competition.
What does the Report recommend, how will the retirement industry respond and what will it mean for service providers and residents alike?