This checklist is designed to help health providers check whether they are at risk and what they should do to bolster their risk and compliance strategies.
Jessica Kinny has been recognised for the fifth consecutive year by The Best Lawyers in Australia in the Health and Aged Care Law, and Retirement Villages and Senior Living Law categories.
Jessica Kinny has been recognised by peer review in Doyle's Guide to Leading Health & Aged Care Lawyers– New South Wales, 2023
Jessica Kinny receives two awards in the 2024 Edition of The Best Lawyers in Australia.
Complaints are unpleasant, but can happen. If your organisation receives a complaint it must manage that complaint in a way that meets the complex and comprehensive statutory requirements of the NDIS legislation. There are also additional steps that ought to be taken from risk management, continuous improvement, and reputation perspective. So, what should you do when a complaint is made about your service? This article discusses the key steps.
