This checklist is designed to help health providers check whether they are at risk and what they should do to bolster their risk and compliance strategies.
Jessica Kinny has been recognised for the fifth consecutive year by The Best Lawyers in Australia in the Health and Aged Care Law, and Retirement Villages and Senior Living Law categories.
Jessica Kinny has been recognised by peer review in Doyle's Guide to Leading Health & Aged Care Lawyers– New South Wales, 2023
Jessica Kinny receives two awards in the 2024 Edition of The Best Lawyers in Australia.
It is extremely important that retirement village operators regularly audit their contracting documents - i.e. their village contract, annexures to the village contract and any mandatory pre-contractual disclosure documents - on a regular basis and promptly in response to significant events such as a change in law or risk event arising in the village. This article explores some of the questions that need to be answered as part of the audit process.
The beginning of a new year is a useful time to step back and decide what should be done differently to achieve better outcomes in your aged care facility. As aged care lawyers, we see a lot of risk and liability issues arising from the same root cause – unsatisfactory residential care contracts, housed within an unsatisfactory contracts management system. If you own or manage a facility, you already know that residential care contracts should be regularly reviewed and updated to reflect changes in law, changes in the facility, and as part of a continuous improvement strategy – but, it can be hard to know where to start. To us, your review should always begin by finding the answer to these essential questions.
It is no exaggeration to say that poor cash flow kills businesses every day. Businesses that go on to survive and thrive have a number of strategies in place to ensure that they are increasing sales and collecting payments on time. One of the best strategies is having a great standard contract in place that makes it easier to collect payments on time and imposes consequences on bad debtors.
Read on to learn more about contract terms that smart businesses use to protect their cash flow:
As a retirement village operator, you are required to provide a safe and suitable environment for your residents to live. Residents also enjoy security of tenure. Unfortunately, it is not unusual for residents to experience a deterioration in their mental or physical health while living in a retirement village. Sometimes, this can mean that the village is no longer a safe place for them to live in. Often, the resident and their family recognises the need to make other arrangements and you as operator can help them transition to a better environment. But what happens if they don’t want to leave despite the risk?
Read on for more information about the four steps an operator should take when there is reason to believe that the resident is too ill to live safely in your retirement village.
