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As a retirement village operator, you are required to provide a safe and suitable environment for your residents to live. Residents also enjoy security of tenure. Unfortunately, it is not unusual for residents to experience a deterioration in their mental or physical health while living in a retirement village. Sometimes, this can mean that the village is no longer a safe place for them to live in. Often, the resident and their family recognises the need to make other arrangements and you as operator can help them transition to a better environment. But what happens if they don’t want to leave despite the risk?
Read on for more information about the four steps an operator should take when there is reason to believe that the resident is too ill to live safely in your retirement village.
A ‘terms of trade’ is a legal document setting out the terms on which the business will provide goods or services. Having a well written terms of trade is one of the most important investments you will ever make in your business. It can benefit your business in many ways, including by helping your business: get paid more money; get paid on time; reduce the risk of getting sued; and develop stronger and better relationships with customers.
Read on to find out more about what terms of trade are and why your business needs one.
While there are a number of potential benefits to using CCTV devices in nursing homes, there are also a number of potential risks – especially if CCTV devices are installed before an aged care provider is in a position to comply with all the extra obligations they are taking on. Click here to download our guide to using CCTV devices in aged care facilities.
A client services agreement is a contract between your business and your clients. Having a great client services agreement is one of the most important investments you can make in your business. A great client services agreement can help your business in many ways, including by helping your business get paid more money, get paid on time, reduce risk and keep better clients for longer. Read on to find out more about what client services agreements are and why your business needs one.
Let's bypass the legal lingo and get right to the point. What do contracts actually do in the everyday running of a business? What happens in typical business situations when a contract isn't in place? Are they really worth the money? Find out all of this and more by tuning in to Jessica Kinny’s guest appearance on The Oyster.