Recent enforcement actions taken by the ACCC send a clear warning to NDIS providers - misleading advertising will not be tolerated.
How to Respond to an NDIS Commission Complaint Investigation
Being investigated by the NDIS Commission can be overwhelming. Providers face a significant risk when dealing with complaints and failure to satisfy the Commission can have serious, long-term consequences. A well-prepared response often resolves the issue, however, it can be a daunting, time-consuming task. Here are our tips to get you started.