Some registered providers of funded aged care services are unsure how to meet their new associated provider obligations. This article explains the key concepts providers need to understand to remain compliant and protect from risk.
The OAIC is conducting its first-ever privacy compliance sweep and businesses in breach may face penalties of up to $66,000. Find out what you need to know and what your business should do to stay compliant.
In a recent Federal Court ruling, the Court fined a registered NDIS provider $2.5 million for serious compliance failures, including unsafe participant and worker environments and repeated breaches of reportable incident requirements. This case sends a strong warning to all NDIS providers about the need for robust risk management, incident response systems and proactive compliance processes.
The NDIA has released an updated Price Guide that will take effect from 24 November 2025. Providers should check whether the new Price Guide may impact their services and charging arrangements and seek legal advice from a NDIS specialist if unsure.
Operating a medical practice or health clinic in partnership with other doctor/directors can be rewarding, but it doesn’t always work out. Serious disputes can arise and, if left unchecked, can undo all the hard work you’ve put into your business. Understanding how to manage disputes and business relationship breakdowns is critical to protecting both your practice and your professional reputation.
The final report from the Royal Commission into Aged Care Quality and Safety (Final Report) was released 1 March 2021, and contains significant and sweeping proposals for reform of the aged care sector. This is the first of a series of articles Kinny Legal will release in the coming weeks to examine what these proposed reforms are and how they might change the industry if implemented.
Respecting a consumer’s dignity of risk is a key concept in Standard 1 of the Aged Care Quality Standards. Meeting this requirement is not as simple as blindly letting the consumer take whatever risks they want. Aged care providers must take certain precautions to ensure the request is well informed and properly understood. Aged care providers also have several other obligations including to provide a safe environment and meet the duty of care owed to the consumer, staff and others, which must be balanced against any requested by a consumer. This guideline is designed to help aged care providers get the balance right and avoid unintended breaches.
Complaints are unpleasant, but can happen. If your organisation receives a complaint it must manage that complaint in a way that meets the complex and comprehensive statutory requirements of the NDIS legislation. There are also additional steps that ought to be taken from risk management, continuous improvement, and reputation perspective. So, what should you do when a complaint is made about your service? This article discusses the key steps.
It is extremely important that retirement village operators regularly audit their contracting documents - i.e. their village contract, annexures to the village contract and any mandatory pre-contractual disclosure documents - on a regular basis and promptly in response to significant events such as a change in law or risk event arising in the village. This article explores some of the questions that need to be answered as part of the audit process.
